Join us as
a Customer service rep.

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A customer service job with a difference.

Annual salary: £21,255

Opportunities: full-time, fixed-term

Maximus carries out more than one million functional assessments across the UK each year, helping the Department for Work and Pensions make informed decisions about a person's eligibility for benefits.

As a Customer Service Representative, you will co-ordinate and oversee the day-to-day operation of one of our Assessment Centres, managing sessions to optimise productivity and ensuring outstanding customer service.

About the role.

Our Customer Service Representatives are the beating heart of our Assessment Centres. You’ll manage appointment sessions, help customers feel at ease, monitor assessments’ progress and help to manage waiting times so that our customers have a positive experience.

What we look for.
What we offer.
  • A strong communicator with experience in a customer service or administrative position
  • Someone who is caring and courteous, able to present information clearly and in a professional manner
  • Someone with strong attention to detail when it comes to office administrative duties
  • A compassionate individual who is able to work unsupervised and remain calm when dealing with challenging situations

Join us as a customer service representative today.

If you're passionate about helping people and want a career that really makes a difference, join our Customer Service Representative team. It's a great way to start your career, embrace opportunities to grow and progress, and have a meaningful impact on people's lives in the process.

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