A day in the life in our contact centres
7 November, 2023
From IT and security to finance and recruitment, our central teams work hard each day to ensure the day-to-day needs of the business runs smoothly. They’re central to everything we do, bringing a host of knowledge, skills and experience to the way we operate.
From laptop request and data protection to analytics and reporting and innovative technology solutions, our IT, Security and Technology teams ensure our technology infrastructure is secure, teams can access the tools and systems they need to do their jobs, and we remain compliant the highest security standards and regulations.
Our IT and Technology teams include:
Our Marketing and Communication team is responsible for creating innovative strategies, end-to-end campaigns and inspiring creative assets to promote our services and achieve our business objectives. From digital marketing and PR, to motion design and stakeholder engagement, they connect customers with services and position us as a company that’s worth working for and with.
Our Marketing and Communication team includes:
Our Human Resource team is vital to helping us foster a supportive and inclusive culture where colleagues feel valued and everyone has the chance to thrive. From recruitment and development to company policies and employee engagement, they handle everything from benefits and recognition and development programmes to company benefits and policies.
Our Human Resources team includes:
The health, safety and wellbeing of our colleagues is our top priority, so we have an entire team dedicated to ensure safety is always top of mind. They:
Our Business Development team is key to the growth of our organisation. They identify new markets, develop bid proposals and respond to commercial tender opportunities. They promote our values, capabilities and experience to our clients and partners and are key to supporting our strategic growth objectives.
Whether you're a communications whiz or analytics expert, join us and become part of a dynamic and innovative team that's always striving to improve the way we do things.